Frequently Asked Questions

Travel Spoken is an advanced AI-driven chatbot that addresses the complexity and wide-spread frustration of travel planning by streamlining the entire process.

Travel planning can quickly become overwhelming—choosing the right destination, comparing endless flight options, finding the best place to stay, and organizing a smooth itinerary. That's where our AI-driven platform steps in.

Our platform not only simplifies these steps but also personalizes the experience, allowing users to focus on the joy of traveling rather than the stress of planning.

We tackle the initial problem of destination selection by offering tailored recommendations based on user preferences and travel history. Next, we simplify the flight booking process by aggregating options from multiple airlines, making it easy for users to compare and choose the best flight for their needs. When it comes to accommodation, our platform filters choices based on budget and location, eliminating the need for tedious research.

Additionally, our AI capabilities help in crafting and organizing itineraries, ensuring that all aspects of the trip, from check-in times to activity scheduling, align seamlessly. This comprehensive approach not only saves time but also enhances the overall travel experience, making planning enjoyable and hassle-free.

Our technology transforms the entire process by making it simpler, faster, and fully personalized. Here's how:

• Smart Destination Suggestions: Based on your preferences and travel history, our AI recommends destinations tailored to your style—whether you're looking for adventure, relaxation, culture, or a mix of everything.
• Optimized Flight Search: We pull data from multiple airlines and analyze thousands of flight combinations, helping you easily compare routes, prices, and travel times—all in one place.
• Accommodation Filtering: Skip the hours of research. Our system narrows down lodging options based on your budget, location preferences, and quality standards, saving you time and effort.
• Itinerary Automation: From booking confirmations to activity scheduling, our AI builds a smart, organized itinerary that aligns seamlessly with your flights and accommodations—down to check-in times and local time zones.
• Multiple Calendar Syncing: By providing access to your personal calendars, we are able to match and adapt any current or future itineraries to events that cannot be missed or that were forgotten. We can also add confirmed itineraries to your calendars - keeping everything all logged in one place.

By using advanced algorithms and real-time data, we take the stress out of planning so you can focus on what really matters: enjoying your journey.

Yes! After the AI curates your personalized itinerary, you have full flexibility to edit, add, remove, or rearrange activities, accommodations, and transportation options. We believe in combining the power of automation with your personal touch to create a truly customized travel experience.

Our core itinerary planning and booking features are free to use. However, certain booking services or premium features (such as calendar syncing) may involve fees, which will be clearly outlined before any purchase is made.

Unlike typical travel sites that focus solely on bookings, Travel Spoken doesn't just show you options—we curate and compare them for you. Our AI learns your travel style and delivers smart, tailored suggestions through a conversational experience, saving you time and stress. Travel Spoken uses AI to personalize and streamline every step of your travel experience—from destination discovery to complete itinerary creation—saving you time, reducing stress, and improving your overall trip.

You'll be asked to share basic details on a simple intake questionnaire - such as your intended travel dates, budget, preferred destinations or activities, and travel style (e.g: relaxed, adventurous, cultural, etc.). The more we know, the better we can personalize your trip!

Yes! Our platform lets you customize and prioritize specific activities or locations you want included in your itinerary.

Yes. Our AI accounts for seasonality and destination-specific factors to suggest travel dates and activities that align with the best times to visit.

While our AI primarily focuses on personal preferences, travel logistics, and overall trip quality, it also factors in general safety data and travel advisories when recommending destinations. We aim to suggest places that are not only enjoyable but also reliable and safe for travelers. However, we always recommend that users consult official government travel advisories for the most up-to-date and detailed safety information.

Absolutely! Our system is designed to handle complex itineraries and can efficiently plan multi-city or multi-country adventures.

You can start planning as early as you like, but we recommend using the platform at least 4–6 weeks in advance to get the best selection of flights and accommodations.

Yes. You can save detailed preferences in your profile—our AI uses these to optimize recommendations and bookings for future trips.

You can update your travel profile at any time from your account settings, where you can adjust preferences like flight class, hotel type, dietary needs, and more.

Yes! Our AI considers your interests, travel style, and past behavior to recommend experiences, destinations, and activities tailored just for you.

Yes. We aggregate and present options from multiple providers, and you can book flights and accommodations directly through our platform or through trusted third-party partners.

Yes. Our AI filters options based on your budget, location preferences, and travel style to ensure the best possible match.

This depends on the airline or hotel provider. If they support rewards programs, you can usually enter your loyalty number during checkout and still earn points.

Booking changes or cancellations are subject to provider policies. We help facilitate the process and provide support if any issues arise.

Yes! Our AI continuously monitors availability and can surface last-minute deals and recommendations based on your current location and preferences.

If your flight is affected, we provide real-time notifications and support through our platform. You can also reach out to the airline or booking partner for rebooking options.

Yes. You can easily edit or update your itinerary, including adding new activities or changing plans, right from your dashboard.

We're currently partnering with select travel insurance providers to offer optional coverage during the booking process, depending on your location and trip type.

We accept all major credit and debit cards. Depending on the provider, you may also be able to use digital wallets like Apple Pay or Google Pay.

Flights and accommodations are often processed through trusted third-party booking partners, but you complete the checkout seamlessly through our platform.

No. We're transparent with pricing—any fees are clearly displayed before checkout, and there are no hidden charges.

Yes. We take privacy and security seriously and use industry-standard encryption and data protection measures to safeguard your information.

Our AI pulls real-time data from reliable sources, ensuring that flight options, accommodation listings, and itinerary suggestions are accurate and current. We partner with reputable travel data providers and use secure APIs to deliver the most relevant and up-to-date options for flights and hotels.

Yes. This is our mission at Travel Spoken. Over time, our system learns your preferences (as early on as the intake form) to provide smarter, more personalized recommendations for future trips. You can also safely store all of your travel information for faster future use.

You can contact our customer support team here directly through the platform. We're here to help resolve booking or itinerary issues as quickly as possible.

Definitely! Our platform includes ongoing support, so you can reach out if you encounter any issues while traveling. If you decide to enroll in our premium services, you will have 24/7 access to our support team during your travels, with instant response times.

No problem! Our platform is designed to support group travel planning and makes it easy to share your travel itinerary with friends, family, or fellow travelers—whether you're planning a group trip or just want input from someone else.

Yes. Whether you're planning for a group with mixed interests or different budgets, our AI balances those variables to design a trip everyone will enjoy.

Absolutely. You can enter details for multiple travelers, and our AI will take those preferences into account when planning. Plus, you can share the itinerary and collaborate with others directly on the platform.

You can indicate the number of travelers and their preferences—such as budgets, interests, or desired activities—and our AI will take that into account when building your itinerary. Once your AI-generated itinerary is ready, you can:

• Send a shareable link digitally so others can view the full itinerary on any device—no login required- making it easy for loved ones to stay informed.
• Invite collaborators to join in on your travel plans and make edits or suggest changes directly within the platform; such as swapping activities, adjusting budgets, or proposing new destinations. Multiple calendars can be synced to ensure everyone's needs are considered for a smooth and enjoyable group trip.
• Comment and vote on options (for example, if you're deciding between two hotels or multiple activities).
• Group payment plans that allow each other to delegate payment responsibilities and pay separately.
• Keep everything organized in one place, with real-time updates, so everyone stays on the same page—no more endless message threads or confusing spreadsheets.

This makes group travel planning not only easier, but also more interactive and fun. Everyone involved gets a say, and the AI helps balance preferences to build a trip everyone will enjoy.

Yes. When available, our platform provides basic guidance and links to official resources on visa requirements and travel restrictions based on your citizenship and destination. However, always verify directly with official government sites.

Absolutely. Once bookings are completed, you'll receive digital confirmations, e-tickets, and accommodation vouchers via email and within your account dashboard.

Yes. You can access and manage all essential documents directly from your itinerary dashboard—perfect for organizing your trip in one place.

Yes. Our platform is fully mobile-optimized, and we're actively developing a dedicated app for even easier access on the go.

We're working on features that allow you to download your full itinerary for offline access, including confirmation numbers, addresses, and maps.

You can explore the platform without an account, but to save itineraries, receive recommendations, and make bookings, you'll need to create a free user profile.

Yes. Our AI learns your preferences over time and will send you personalized travel suggestions, deals, and seasonal offers.

Yes. You can bookmark places, save past trips, and reuse or modify itineraries for future travel.

Yes. When available, we highlight eco-certified accommodations, green transportation options, and activities that support local communities, so you can make more sustainable travel choices.

Absolutely. We aim to recommend authentic, locally-rooted experiences and small businesses where possible, helping you travel more ethically and meaningfully.

We are currently available in English, with plans to support additional languages to better serve international travelers.

We're working on integrating filters for wheelchair-accessible accommodations and experiences. In the meantime, users can request help from our support team to tailor plans for specific needs.

Refund policies depend on the airline, hotel, or activity provider you book with. We'll clearly show cancellation and refund terms during the booking process, and support you in contacting providers if needed.

Yes! We value your input and regularly improve the platform based on user feedback. You can send suggestions through your account dashboard or our contact form.